Terms & Conditions
The charge per person per day depends on season, number of guests and length of stay. Rates for 2017 vary from R250 to R400 per person per night over most of the year. Single one night supplements apply. A South African Pensioner discount of R25 per day is allowed. From 1st December to 15th January the accommodation is let as a single unit for a maximum of six persons to ensure privacy. The rate for the unit over this period is at present R3,500 per night.
A 50% deposit is required to confirm a booking. The balance must be settled in full a month before arrival, and this also applies to a booking within that month of arrival. Please note we DO NOT have credit card facilities but there are 2 banks in the village and several ATMs
Cancellation three months before arrival will result in a full refund of the deposit less 15%.
Cancellation two months before arrival will result in a 50% refund of the deposit less 15%.
Cancellation one month before arrival forfeits the deposit unless we can get another booking, in which case a pro rata refund will be made, depending on the second booking period and number of guests. No variation to the above will be considered and payment of the deposit confirms acceptance of this policy.
Free Wi-Fi available.
Credit Card facilities are NOT available.
A refundable breakages deposit of R1,000 to cover key loss, damage, breakages and other unfortunates is due and payable on day of arrival. Keys will not be available until accounts have been settled.
Please vacate the accommodation by 10am to allow for preparation for the next guests. If you wish to stay later please arrange in advance with the Owners and pay for this. Time after 10am will be charged as an extra day.
WE DO NOT HAVE CARD FACILITIES - PAYMENT IS BY CASH ON ARRIVAL UNLESS ALTERNATIVE ARRANGEMENTS HAVE BEEN AGREED!
Deposits should be made to:
|Swift Code:||ABSAZAJJ (for overseas deposits)|
|Branch Name:||Port Alfred|
Please reference your deposit with your surname.
Please fax deposit slip to M.A.B.Whitnall (at 27 0865 4406 91 for overseas guests) or 0865 4406 91 for local guests.
Guests should please advise approximate time of arrival to ensure we are at home to welcome you. Please call 046 6482138 or 072 231 0451 for directions once you arrive in Kenton on Sea.
In order to accommodate others, guests should try to arrive after 14h00 and depart before 10h00. If this is not convenient please discuss with Mike and Gail and we will make other arrangements to suit.